Privacy Policy
Last Updated: February 11, 2026
MyEvaluationPal ("MyEvaluationPal," "we," "our," or "us") is operated by Byte Brain AI LLC. We are committed to protecting the privacy and security of personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you visit our website or use our application.
Who We Are
Company: Byte Brain AI LLC
Product: MyEvaluationPal
Website: https://myevaluationpal.com
If you have questions about this Privacy Policy or our data practices, please contact us at: privacy@myevaluationpal.com
Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
- Website Visitors – Users who browse https://myevaluationpal.com
- Application Users – Users who create accounts and use the MyEvaluationPal application for credential evaluation services
Different categories of information are collected depending on how you interact with our services.
Information We Collect
Information Collected from Website Visitors
When you visit our website, we may collect:
- IP address and approximate location
- Browser type, operating system, and device information
- Pages visited, referring URLs, and interaction data
- Cookies and similar tracking technologies
Note: We do not collect educational records or transcripts through the website unless you access or register for the application.
Information Collected from Application Users
When you use the MyEvaluationPal application, we may collect:
- Name and account identifiers
- Citizenship and education level
- Educational transcripts and supporting academic documents uploaded by you
- Authentication and login information
- Usage logs and system activity data for security and performance monitoring
How We Use Information
We use collected information for the following purposes:
- To provide, operate, and maintain credential evaluation services
- To process academic documents as requested by users or institutions
- To improve product functionality, reliability, and user experience
- To provide customer support and respond to inquiries
- To monitor system security, prevent misuse, and detect incidents
- To comply with legal, regulatory, and contractual obligations
We do not use personal or educational data for targeted advertising.
Legal Basis for Processing (Where Applicable)
Where required by law, we process personal information based on:
- Performance of a contract (providing evaluation services)
- User consent (where explicitly provided)
- Legitimate interests related to security, fraud prevention, and service improvement
- Compliance with legal obligations
Sharing and Disclosure of Information
We do not sell personal information.
We may share information only in the following circumstances:
- Service Providers: With trusted vendors that support service operations (such as secure hosting and document processing). These providers may use information only to perform services on our behalf and are contractually required to protect it.
- With Consent: When you explicitly authorize sharing for evaluation purposes.
- Legal Obligations: When required to comply with applicable laws or lawful requests.
- Security & Protection: To protect the rights, safety, or security of users, institutions, or our systems.
All third parties are bound by contractual obligations limiting the use of information to defined purposes and prohibiting unauthorized retention or disclosure.
Cookies and Tracking Technologies
Website Cookies
Used to:
- Analyze website traffic and performance
- Improve usability and content effectiveness
Application Cookies
Used to:
- Authenticate users and manage sessions
- Remember user preferences
- Support security controls
Cookie durations may vary:
- Session cookies expire when the browser is closed.
- Persistent cookies may remain for up to one year unless cleared.
You can manage cookie preferences through your browser settings.
Data Retention
Website Data
We retain website analytics and log data for a limited period necessary for security monitoring, analytics, and operational improvement.
Application Personal Data
We retain personal and educational information only for as long as necessary to:
- Provide contracted services
- Maintain user accounts
- Meet legal and regulatory requirements
User-Uploaded Educational Data
User-uploaded academic documents are deleted permanently upon verified user request. Our deletion process is designed to ensure complete and irreversible removal.
Where permitted by applicable law and contractual obligations, MyEvaluationPal may retain limited portions of such data in a de-identified and anonymized form for internal quality assurance, system testing, and service improvement purposes. Any identifying information, including names, identification numbers, or other direct identifiers, is removed and not retained as part of this process.
Usage & Log Data
Anonymized or aggregated usage data may be retained for a limited period to analyze trends, improve services, and maintain system reliability.
Data Security
Byte Brain AI LLC implements administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
These safeguards include:
- Access controls and role-based permissions
- Secure authentication mechanisms
- Encryption in transit and at rest where appropriate
- Monitoring and logging of system activity
While we follow industry-standard security practices, no method of transmission or storage is completely secure. Users are encouraged to log out of the application when not actively using it.
User Rights and Choices
Depending on your location, you may have the right to:
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Request deletion of personal or uploaded data
- Withdraw consent where processing is based on consent
Requests can be submitted through your account or by contacting us at the email listed above.
Regulatory Compliance
MyEvaluationPal is committed to complying with applicable data protection and privacy laws, including:
- California Consumer Privacy Act (CCPA/CPRA)
- Family Educational Rights and Privacy Act (FERPA)
Requests can be submitted by contacting us at privacy@myevaluationpal.com. These rights are provided in accordance with applicable data protection and privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Material changes will be communicated through the website or application at least 30 days before they take effect.
Continued use of our services after the effective date constitutes acknowledgment of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:
Byte Brain AI LLC
Email: privacy@myevaluationpal.com